Return And Refund Policy
We do not accept the goods returns due to brand restrictions for your Amazon account, and other instances related to Amazon and your Amazon business relationship and/or restricted in any other marketplaces.
At Supp wholesale, our focus is to offer high quality products and well known name brands to our customers at discounted prices. Therefore, due to our low margin we cannot accept returns or exchanges on any items. However, in an extremely exceptional case of accepting a return, at the sole discretion of the seller, -or cancellation of an order, which has been paid for and confirmed-, a nonnegotiable %20 restocking fee and $75 cancellation fee and a reverse delivery fee will be assessed. No return or cancellation requests will be deemed as valid unless exceptionally approved and clearly confirmed via email by us. Our return policy may not apply to all of our merchants. Any exceptions are listed on the item’s page. If your item was shipped with our “Free Shipping” option, we will charge our outgoing shipping expenses because shipping is already included in the price, but the buyer will still be charged the round trip shipping costs incurred by SuppWholesale.
Amazon Restrictions:
We are not liable for any item restricted for sale on Amazon or for sending to FBA. Buyers must ensure they are eligible to sell the selected item on Amazon or other marketplaces. This encompasses, but is not limited to, restrictions related to brands, categories, PPE, hazmat, IP complaints, pesticides, storage space, and other policies.
We do not accept returns in cases when Amazon shot down the listings and/or restricted them in any other marketplaces.
We regret we would not accept returns from any Amazon warehouse. Once the order is shipped to the Amazon warehouse this order is non-returnable to Supp wholesale.
This includes but is not limited to product damage during shipping, returns, or any potential issues with Amazon’s selling policies. Our primary objective is to provide you with quality products directly from our platform.
Supp wholesale is not responsible for any damages or destroyed shipments made by the carrier.
No goods are to be returned without our consent.
We don’t take responsibility for any item that’s been waiting for over 30 days at our warehouses. It is the buyer’s responsibility to check their account status such as inventory limits, hazmats, ungates etc. If Supp wholesale does not receive any box labels (Must be Amazon FBA box labels) items will be disposed of without any refund.
